Terms & Conditions
Welcome to DigitalRise. By using our website or purchasing our products and services, you agree to the following terms and conditions.
Products and Services
We provide printing, web design, SEO, and related digital services. Product descriptions, images, specifications, and prices are provided to help you make an informed purchase. We may update product information, pricing, availability, or specifications when necessary.
Orders
When you place an order through our website, you are responsible for providing accurate contact, delivery, and order information. An order is considered confirmed once we have received the required information and payment or otherwise confirmed the order with you. For custom products or services, we may contact you to confirm specifications, artwork, quantities, or other details before production begins.
Artwork and Uploaded Files
Customers are responsible for ensuring that artwork, documents, logos, and other files they provide are suitable for their intended use and that they have the necessary rights or permission to use them. DigitalRise is not responsible for errors contained in customer-supplied artwork that has been approved for production. Where possible, we may notify you of obvious issues we notice before production.
Custom and Printed Products
Printed colours, finishes, and final results may vary slightly from what appears on a screen due to differences between digital displays, printing processes, and materials. Custom or personalised products may not be eligible for cancellation or return once production has started, except where required by applicable law or where the issue is attributable to DigitalRise.
Payments
Prices displayed on the website are subject to change without notice. Where applicable, payment must be completed before an order is produced or delivered. Additional charges may apply for delivery, special requests, or services not included in the original product description.
Delivery and Collection
Delivery times provided by DigitalRise are estimates and may vary depending on the product, order quantity, production requirements, and delivery location. Customers are responsible for providing accurate delivery information and being available to receive their orders.
Refunds and Corrections
If you receive an order that is damaged, defective, or substantially different from what you ordered, please contact us as soon as possible so that we can review the issue and determine an appropriate solution. For approved corrections or reprints, we may request photographs, the original artwork, or other information to help us assess the issue.
Website Use
You agree not to misuse our website, attempt to gain unauthorized access, interfere with its operation, or use it for unlawful purposes. We may temporarily suspend or restrict access to parts of the website when necessary for maintenance, security, or other operational reasons.
Intellectual Property
The DigitalRise name, logo, website content, graphics, and other original materials belonging to DigitalRise may not be copied, reproduced, or used without permission. Customers retain responsibility for content and artwork they provide to us.
Third-Party Services
Our website may use third-party services for payments, hosting, delivery, analytics, communication, or other functions. Those services may have their own terms and policies.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our products, services, website, or business practices. The latest version will be posted on this page.
Contact Us
If you have questions about these Terms & Conditions, an order, or any of our services, please contact us through our Contact Us page. DigitalRise Rise Above the Ordinary