Privacy Policy
At DigitalRise, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
Information We Collect
We may collect information you provide when you: Contact us through our website Place an order or create an account Request a service or quotation Upload files or artwork for a project Subscribe to communications from us This information may include your name, phone number, email address, delivery details, order information, and any files or messages you choose to provide.
How We Use Your Information
We use your information to: Process and fulfil orders Provide our services Respond to enquiries and requests Communicate with you about your orders or projects Improve our website and services Meet applicable legal or business requirements We do not sell your personal information.
Payments and Third Parties
Payments made through our website may be processed by third-party payment providers. These providers may collect and process information according to their own privacy policies. We may also use trusted service providers to help us operate our website, process orders, communicate with customers, or deliver services.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and provide a better experience. You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.
Protecting Your Information
We take reasonable measures to protect the personal information we hold from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain business records, or meet applicable legal requirements.
Your Rights
Under applicable Kenyan data-protection law, you may have rights relating to your personal information, including the right to be informed about how it is used, access your personal information, request correction of inaccurate information, object to certain processing, and request deletion where applicable. To exercise these rights or ask questions about how we handle your information, please contact us using the details provided on our Contact page.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable requirements. Any updates will be posted on this page with a new “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how DigitalRise handles your personal information, please contact us through our Contact Us page. DigitalRise Rise Above the Ordinary